Refund Policy for Synevra UltraLift

Effective Date: February 21, 2026

At Synevra UltraLift™, customer satisfaction is our priority. We stand behind the quality of our anti-aging skincare products and offer a clear, transparent refund policy to ensure a risk-free shopping experience.

Please review the terms below carefully.

1. 60-Day Money-Back Guarantee

Synevra UltraLift™ is backed by a 60-Day Satisfaction Guarantee. If you are not completely satisfied with your purchase, you may request a refund within 60 days from the original purchase date.

This guarantee allows you to try the product and evaluate its performance as part of your skincare routine.

2. Eligibility for Refund

To qualify for a refund:

Your request must be submitted within 60 days of the purchase date.

You must provide proof of purchase (order number or receipt).

The product must have been purchased through the official website or an authorized seller.

Refunds may only apply to the product purchase price. Shipping and handling charges (if applicable) are generally non-refundable unless otherwise stated.

3. How to Request a Refund

To initiate a refund request:

Contact our customer support team within the 60-day period.

Provide your order number and the email address used at checkout.

Follow the return instructions provided by our support team.

Refund instructions, including return address details (if required), will be shared once your request is reviewed and approved.

For product support and refund assistance, please email:
support@synevra.com

4. Return Process

In some cases, you may be required to return the product (used or unused) before a refund is issued. Customers are responsible for return shipping costs unless otherwise specified.

We recommend using a trackable shipping method, as we are not responsible for lost or undelivered return packages.

5. Refund Processing Time

Once your return (if required) is received and inspected, or once your refund request is approved, please allow:

5–10 business days for refund processing

Additional time depending on your bank or credit card provider

Refunds will be issued to the original method of payment used at checkout.

6. Late or Missing Refunds

If you have not received your refund within the expected timeframe:

Check your bank account again.

Contact your credit card company, as processing times may vary.

Contact your bank for additional clarification.

If you have completed these steps and still have not received your refund, please contact our support team.

7. Non-Refundable Items

Refunds may not be issued in cases of:

Products purchased from unauthorized third-party sellers

Requests made after the 60-day guarantee period

Incomplete or unverifiable order information

8. Policy Changes

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

If you have any questions about returns, refunds, or your order status, please contact us:

For product support please email us at support@synevra.com

We are committed to ensuring a smooth, transparent, and customer-friendly refund experience for all Synevra UltraLift™ customers.